Privacy Policy | ONE VAPE

1. Scope

This Privacy Policy applies to ONE VAPE websites, pages, and online services (collectively, the “Services”). By using our Services, you agree to the practices described below.

2. Information We Collect

Contact data: name, email address, and message content when you contact us (e.g., the Contact page).
Usage data: pages viewed, clicks, device and browser information, approximate location (via analytics).
Technical data: IP address (truncated/hashed where applicable), cookies, and similar identifiers.

3. How We Use Your Information

To operate, maintain, and improve the Services.
To respond to inquiries and provide customer support.
To understand site performance and user engagement (analytics & anti-abuse).
To comply with legal obligations and enforce our Terms.

4. Legal Bases (where applicable)

Depending on your location, we rely on one or more of the following legal bases: consent, performance of a contract, legitimate interests (e.g., security, analytics, product improvement), and compliance with legal obligations.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can manage cookies in your browser settings. Disabling certain cookies may affect site functionality.

6. Analytics (GA4)

We use Google Analytics 4 (GA4) to help us understand how visitors use the site. GA4 may collect device data, events, and usage metrics. Data is processed according to Google’s policies. Where required, we implement IP anonymization and respect applicable consent preferences.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal requirements, or to resolve disputes. Non-personal, aggregated, or anonymized data may be retained longer.

8. Sharing & Transfers

Service providers: carefully selected vendors for hosting, analytics, or support.
Legal & safety: when required by law or to protect rights, safety, and security.
International transfers: where data is moved across borders, we use appropriate safeguards permitted by law.

9. Security

We implement administrative, technical, and organizational measures designed to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10. Your Rights

Subject to applicable laws, you may have rights to access, correct, delete, or restrict processing of your data; to object to processing; and to request data portability. To exercise these rights, contact us at support@onevape.net.

11. Children & Age Restrictions

Our Services are intended for adults 21+. We do not knowingly collect data from minors. If you believe a minor has provided personal data to us, please contact us and we will take appropriate steps to remove such information.

12. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for the privacy or security practices of such sites. Review their policies before providing any personal data.

13. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date above indicates the latest revision. Your continued use of the Services after a change means you accept the updated Policy.

14. Contact

If you have questions about this Policy or our data practices, contact support@onevape.net.